Work Chat Status Etiquette Guide

Understanding what status indicators really mean across different platforms

Status Meaning What it really means
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I'm available
Ready to communicate Send away! This person is actively available and ready to engage.
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I'm busy
Currently occupied I'm working on something, but I might not be checking every new Webex message. I'm probably still seeing them but being selective about replies.
📹
I'm in a meeting
In a scheduled meeting This means busy. Do you like distractions during meetings? Exactly. Don't message them unless they messaged you first.
✈️
Out of the office
Not at work On vacation or traveling. Feel free to send a message but don't expect a response until they return. Even better, wait until they're back. Consider an email.
Status Meaning What it really means
●
Active
Online and available Green light means go! They're at their computer and likely to respond quickly.
○
Away
Stepped away from desk They might be grabbing coffee or in the bathroom. Give it a few minutes before expecting a reply.
🚫
Do not disturb
Please don't interrupt I'm in deep focus mode. Unless the building is on fire, it can probably wait. They won't get notifications.
🍽️
In a meeting
Currently in a meeting Same as Webex - they're occupied and won't appreciate the ping unless urgent.
Status Meaning What it really means
●
Available
Free to chat Green means go! They're online and ready to collaborate.
●
Busy
Currently occupied Red means stop. They're focused on something important. Message if urgent, but don't expect an immediate response.
🚫
Do not disturb
Please don't interrupt Purple shield of focus. They won't get notifications and really don't want to be bothered right now.
○
Away
Stepped away Yellow means caution. They might see your message but probably won't respond immediately.
Status Meaning What it really means
●
Available
Online and ready Good to go! They're available for calls or chats.
●
Busy
Currently occupied Probably in a call or meeting. Wait for them to finish before reaching out.
○
Away
Not at computer They've stepped away but will probably be back soon. Your message will be waiting for them.
🚫
Do not disturb
Please don't interrupt In focus mode. They won't get notifications and really need to concentrate right now.
Status Meaning What it really means
●
Active
Online and available Green dot = go ahead! They're online and likely to see your message quickly.
○
Away
Idle or stepped away Orange dot means they haven't been active recently. They might see your message but don't expect an immediate response.
🚫
Do not disturb
Please don't interrupt Red "do not disturb" means they're focusing. They won't get notifications, so save non-urgent messages for later.
📅
In a meeting
Currently in a meeting They're in a meeting (often pulled from Google Calendar). Same rule applies - don't interrupt unless urgent.
○
Invisible
Appear offline They're online but want to appear offline. Maybe they're trying to focus, or avoiding that one colleague who always has "quick questions."